
Warranty and Guarantees
Validity of the statutory liability law for defects
Unless expressly agreed otherwise below, the statutory liability law applies.
The following restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
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in case of injury to life, body or health
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in the event of intentional or grossly negligent breach of duty or fraud
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in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
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as part of a guarantee promise, if agreed, or
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as far as the scope of application of the Product Liability Act is opened.
Restrictions on consumers
When consumers purchase used goods, the following applies: if the defect occurs after one year from delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
Guarantees and customer service
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: You can get help with ordering and questions about the products via info@top-rubber.de.